Why Choose ProCollect?

PROVEN RESULTS

ProCollect was created as a provider of financial recovery solutions. Our firm has grown every year since 1995 because we deliver the results and service our clients expect. We consistently outperform competitors in “head to head” comparisons and would be happy to prove our results against your current agency. Our reputation for delivering higher than expected returns, state of the art software and skip tracing, allows us the ability to track and recover your accounts at more than double the national average.

CUSTOMER SERVICE

Customer service in today’s business is seemingly a lost art. When did business forget the adage “the customer is always right”? At ProCollect, we have never lost, let alone, misplaced the importance of giving our clients the service and respect deserved. You have our solemn promise that your satisfaction is our most important commitment and we will not rest until we have achieved it.

LICENSED AND BONDED

ProCollect is licensed and/or bonded in all States as needed. We adhere to all State and Federal laws with regards to debt collections as required.

NO COLLECTION – NO CHARGE

ProCollect charges no up front fees. All costs incurred in the recovery process (i.e. stamps, letters, skip-tracing fees, directory assistance, long distance, toll free fee’s (800), credit bureau extraction and placement, etc.) are at ProCollect’s expense. You can feel confident that we will work your accounts through completion. “If you don’t get paid, we don’t get paid.”

CREDIT REPORTING

All accounts placed for collections will be reported to the three major credit reporting agencies; Trans Union, Equifax & Experian. Accounts are placed electronically and updated monthly to ensure the most accurate reporting. There are no costs to our clients for this service.

ATTORNEY

ProCollect, Incorporated retains an attorney for the best possible results and the ever changing collection laws in the various states we handle collections, protecting our client’s interest and avoiding frivolous lawsuits. Our attorney specializes in collection law to give ProCollect, Incorporated and our clients the important edge should we need to use our attorney’s services.

WHAT OUR CLIENTS SAY

  • Tarantino continues to be very pleased with the services provided to our multi-family apartment communities over the past several years. Your monthly reports are beneficial in helping me manage my portfolio containing multiple sites with various owners. I look forward to many more years working with ProCollect for our collection needs. Keep up the good work.

    Natalie Ripkowski - Tarantino Properties, Inc.

  • I met Larry Gingold with ProCollect at the 2008 Mississippi Multifamily Council Trade Show. After talking with other management companies, everyone had good things to say about his company. I gave him a few properties to test so I could see what he could do for us. I was so impressed with their collections that we now have all 23 of The Kirkland Company properties using them for our collections. If you need a fantastic collection agency that cares about your needs, I recommend that you give Larry a call and tell them Deborah sent you.

    Deborah Terrell - The Kirkland Company

  • I wanted to formally thank you for your diligence and excellent collection ratios your company has brought in for us. A collection amount of over $52,000 has added significant accomplishments to our portfolio. It is wonderful to know that we have a strong business partner that is truly interested in helping us meet our goals during these tough economic times! Please let me know should you need anything and we look forward to a productive 2010 with your help.

    Debbie Sulzer - Francis Property Management, Inc.

  • Working with ProCollect for our collection needs has been a pleasure. Larry Gingold, the president of ProCollect, has been very accommodating to our needs and requests and is always available to assist our corporate and site personnel. ProCollect has stayed current with their reporting and technologies and continues to stay abreast of Collection technology trends from reporting to collection call systems. Larry personally pushes reports to our key team members monthly in an easy to read format with a summary email of the collection activity for the report period and detail information is available online to our DM and corporate teams for auditing and review purposes. ProCollect’s typical collection percentage is 20%-25% and the personalized service cannot be surpassed.

    Marci Carbaugh - TVO North America

  • I had used a lot of collections agencies over the years. All talked and promised lots of money would be collected…none succeeded. I hired ProCollect in 1998, and to this day, continue to see collections every month. ProCollect is all talk AND action!

    Cathy Ulmer - Barnwell Property Management