As one of the nation’s premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service, ProCollect has been earning the trust of our clients since 1995.
Our I.T. Department has designed and written the software to be specifically used for our needs. We are constantly improving and updating the technology to give us the best advantage over our competition and debtors.
ProCollect offers our clients many different reports. In addition to our standard reports, we can customize a report to satisfy your company’s needs. All of our company reports are available on-line.
For the benefit of our clients, we employ a variety of solutions for placing accounts with our company. Our flexibility ranges from the format the accounts are placed, to the method of delivery the accounts are transferred.
Tarantino continues to be very pleased with the services provided to our multi-family apartment communities over the past several years. Your monthly reports are beneficial in helping me manage my portfolio containing multiple sites with various owners. I look forward to many more years working with ProCollect for our collection needs. Keep up the good work.
I met Larry Gingold with ProCollect at the 2008 Mississippi Multifamily Council Trade Show. After talking with other management companies, everyone had good things to say about his company. I gave him a few properties to test so I could see what he could do for us. I was so impressed with their collections that we now have all 23 of The Kirkland Company properties using them for our collections. If you need a fantastic collection agency that cares about your needs, I recommend that you give Larry a call and tell them Deborah sent you.
I wanted to formally thank you for your diligence and excellent collection ratios your company has brought in for us. A collection amount of over $52,000 has added significant accomplishments to our portfolio. It is wonderful to know that we have a strong business partner that is truly interested in helping us meet our goals during these tough economic times! Please let me know should you need anything and we look forward to a productive 2010 with your help.
Working with ProCollect for our collection needs has been a pleasure. Larry Gingold, the president of ProCollect, has been very accommodating to our needs and requests and is always available to assist our corporate and site personnel. ProCollect has stayed current with their reporting and technologies and continues to stay abreast of Collection technology trends from reporting to collection call systems. Larry personally pushes reports to our key team members monthly in an easy to read format with a summary email of the collection activity for the report period and detail information is available online to our DM and corporate teams for auditing and review purposes. ProCollect’s typical collection percentage is 20%-25% and the personalized service cannot be surpassed.
I had used a lot of collections agencies over the years. All talked and promised lots of money would be collected…none succeeded. I hired ProCollect in 1998, and to this day, continue to see collections every month. ProCollect is all talk AND action!
In 1997 Myan Management Group began using ProCollect’s services. Initially we gave them an opportunity to prove themselves on two of our properties in our portfolio. They were successful in collecting more money than any other collection agency we were currently working with. Due to their efforts, they handle the collections for all our properties. Needless to say we are very happy with their results and customer service and would highly recommend them to any management company looking to increase their collections.
Cirro Energy has been utilizing the services of ProCollect for the past three years and they have been an integral resource in our collection management cycle. Utilities as a whole have very difficult collections. We have a lot of skipped customers that require quite a bit of research to locate. ProCollect has demonstrated professionalism, quick response, excellent follow-up and great dedication that ultimately end in great results. No matter how small or how large an account is, ProCollect works them all to give their customer the best return they can achieve. ProCollect's staff should also be commended. They are always helpful and friendly, and it is evident that they love their work and the company they work for. I would recommend ProCollect highly to anyone that is looking for a collection agency that will recover their bad debts and not just claim that they can.
In 2005, Integrity Asset Management began using ProCollect. The partnership with them has been beneficial to both our on-site employees and owners. The reporting procedures that they require are simple and easy to use, making it impossible for the on-site employees not to send in monthly collections. In addition, the monthly summary reports that are sent via email to us are easy to understand and keep our portfolio organized. We are completely satisfied with the results that they have been able to achieve on our portfolio and know that we will continue to see the quality customer service, reporting and increased collection in the continuing future.
Heritage Properties, Inc. began using the services of ProCollect on the greatest portion of it's portfolio in March, 2007. Due to the outstanding service and timely reporting, we have since rolled over all of our properties all across the Southeast. I have utilized numerous different collection agencies over the years, but none have extended the ease of filing nor the timeliness of reports and collections as ProCollect has proven to do. Larry Gingold and his staff are always available and easy to work with in resolving any conflicts that arise. Matters are always dealt with quickly and professionally. I have recommended their services to others and will continue to do so!
I wanted to take a minute to send this letter to you and personally thank you for the excellent service Monticello Asset has received since we signed up with your company. We have collected far more money then the previous years and the communication between your staff and mine has been the key. I think the report you send to our corporate office has helped us keep track of the managers that are not doing what they are required to receive your services. I love this report. It lists the names of the properties and all I have to do is e-mail them your report and pronto they get the info to you. I thought for years the break down between collection companies and properties was the collection company's fault, but I realize now a great thought out plan like you offer helps us train our staff to be better and get to GREAT revenues. Thanks for all your dedication to this industry and thanks for helping us collect so much money truly owed to us. Please do not feel you have to respond to this letter. When we received the in formation on the collections yesterday I felt it was very necessary to take the time to say thanks.
The best thing that happened to our company during the 2006 Mississippi Multifamily Trade Show was meeting Larry Gingold, President, of ProCollect. Prior to this meeting, our company had struggled with collections. We had contracted with two other collection companies in previous years and had no success with those companies. After meeting ProCollect and getting ringing endorsements from my peers, we hired ProCollect. It’s been one of the smartest decisions I have made. ProCollect sends us money all the time! I look forward to opening my monthly e-mail report from Larry because I enjoy seeing how much success we are having with ProCollect.
I have been impressed with your services and most important results. One of the factors behind choosing ProCollect, Inc. was their software. The collection and year to date report sent to me monthly are easy to read and make my job reviewing their collections simple. I have used many collection agencies in the past and ProCollect has been by far the most successful to date. I would highly recommend their services to anyone looking to improve their collections of bad debt.
I just wanted to take a moment to let you know how much I have enjoyed working with you. As I told you when we first met, our firm had been very reluctant to use a collection agency due to bad experience in the past. You have alleviated all reservations we may have had by offering the kind of professional service I did not think was available to me from the collections industry. You really understand my needs and the needs of our industry and are always able to satisfactorily resolve the matters I bring to your attention.
The Greystone Group would like to let you know that we have been truly impressed with your level of service to help us collect our delinquent residents. The monthly reports that are generated and emailed each month to our Regional Managers have helped to completely organize our collections. The ease of placing accounts using your postage paid envelopes has really helped our managers with their collection placements. I am very impressed with the reporting your organization emails myself and our supervisors, so we can keep track of which properties are staying on top of reporting current collections and track your success rates. These reports are also beneficial reporting to our clients as well. ProCollect’s collections have far exceeded our previous agencies. The income collected has continually increased every year since we’ve used your services. I am thankful we decided to choose ProCollect company-wide and would recommend your services to anyone looking for a positive collection agency experience.
The Albuquerque office of Monarch Properties manages 7,000+ apartment units in New Mexico and Texas and has used ProCollect for several years to collect bad debts. We have been pleased with the success of the collection efforts and in particular are quite pleased with the courteous, helpful assistance of Larry Gingold, our account representative.
In 2006, after many years with ProCollect we decided to try another agency. We were lured away by a strong sales presentation and what we thought was an impressive client list. What were neither strong nor impressive were their results. After nine months with this other agency, we went back to Larry and ProCollect. Larry Gingold’s attention to detail and willingness to work and train the individual site managers makes a tremendous difference in the amount we recover each month. The reality is we can only recover what we turn over to ProCollect. Larry’s system makes it easy for the people that matter most, our on site managers. Since returning to ProCollect we have recorded a number of record months in collection recovery income. I wish we had never made the switch away from them in the first place.
I just wanted to send to you a quick note and thank you for your diligent efforts in making collections for us over the last several years. Your company has always acted in a professional manner from top to bottom in what is a difficult business environment. What I really like is the fact that I know I can call you directly at any time regarding any issue and that it will be dealt with promptly and completely. I look forward to a continued and long lasting relationship with your company.
Maxus properties have used ProCollect since 1996 for its apartment collections. The staff is helpful and accommodating. Billings are prompt and collections are always excellent. I would not hesitate to recommend them to anyone interested in an outside agency. PCI requires little paperwork and get the job done with having to ask any questions. We appreciate all their efforts.
I have brought Larry Gingold and ProCollect to every company I have worked for since 2003. I continue to use ProCollect because they achieve the results I expect along with great customer service and the best collection reports available. I highly recommend ProCollect to anyone searching for a superior collection agency.
Easy integration and impressive collection percentage. We are here to stay.
We love working with ProCollect they make us feel like we are there only client.
ProCollect does a fantastic job in all aspects of the collection process.
We have nothing but good things to say about ProCollect. From great collections to great service.
ProCollect's reports are extremely helpful for keeping us informed and on task. We are very happy with there customer service, but most important we are happy with the amount of money that is collected.
You are leaving money on the table if your not working with ProCollect.
ProCollect has represented Judwin Properties Inc. since 2002 and like clockwork, collections arrive every month.
Landmark has used ProCollect since 2006. We have always received GREAT customer service and have been happy with the return rate for all accounts placed. I would definitely recommend ProCollect to any customer that is looking to maximize their collection rate on any outstanding accounts.