Cirro Energy has been utilizing the services of ProCollect for the past three years and they have been an integral resource in our collection management cycle. Utilities as a whole have very difficult collections. We have a lot of skipped customers that require quite a bit of research to locate. ProCollect has demonstrated professionalism, quick response, excellent follow-up and great dedication that ultimately end in great results. No matter how small or how large an account is, ProCollect works them all to give their customer the best return they can achieve. ProCollect's staff should also be commended. They are always helpful and friendly, and it is evident that they love their work and the company they work for. I would recommend ProCollect highly to anyone that is looking for a collection agency that will recover their bad debts and not just claim that they can.